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Customer Survey


Gift CardThank you for your time. Your feedback is of the utmost importance to us and will be reviewed by a member of our Senior Management team so that we can continue to improve our level of service, in every area of our organization.

To be entered into our Quarterly Customer Drawing for a $100 Visa Gift Card, please complete all of the information below. Winners will be notified by email and posted on our website quarterly.
RECENT CUSTOMER WINNERS

BK Wallbrunn,
Emerson Community Association



Please rate the level of service you have received in the following key areas:

Contacting our organization and timely response to your concerns.
Customer Response

Response, capabilities, courtesy from your service technician(s).
Technical Service & Support

Prompt response, quick resolution and remote diagnostic capabilities.
Help Desk


Equipment Performance, Ease of Use

Ease of use for placing service calls, ordering supplies, submitting meter readings, obtaining information.  
Website

Knowledge, professionalism and response of your Account Executive
 
Sales


SmartPrint - Managed Print Services Program


Billing Department

How likely is it that you will purchase your next piece of equipment from COS?
Future Decisions


Comments
To be entered into our Quarterly Customer Drawing for a $100 Visa Gift Card, please complete all of the information below.  Winners will be notified by email and posted on our website quarterly.

Your Company
Contact Name
Phone
Email
Equipment ID
COS Representative
If you would like to submit your feedback, without being entered into our drawing, please check the box below.
Opt Out of Drawing:   Yes
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